Delivery

For deliveries (per single address) within England, Wales and Southern Scotland the following applies:

Free delivery on orders over £175.
For orders under £150 delivery is charged at £9.99.

Free delivery is offered for all orders within the locality in Yorkshire, with postcodes beginning with HG or LS. For other local postcodes please contact Concept Fine Wines for further details.

For any orders placed for delivery to other national locations (including, but not exclusively, the Scottish Islands, Northern Ireland, the Isle of Man and the Isle of Wight) a supplemental delivery charge will be levied. In this case Concept Fine Wines will contact you directly to confirm total delivery charges.

For all other delivery locations, including international destinations, and delivery outside of normal hours, quotations are available upon request and delivery is only possible through contact and prior agreement of terms.

Concept Fine Wines will deliver, unless agreed to the contrary, during normal office hours between Monday and Friday.

Deliveries are dispatched as quickly as possible (and frequently within 48 hours) however please allow up to 7 working days from our receipt of your order.

Concept Fine Wines reserves the right to charge for re-delivery should incorrect information be provided at the time of order, or should the recipient fail to respond to attempted delivery notification.

Concept Fine Wines agrees to deliver all goods as per these terms, however cannot be held liable if delivery has not been possible due to circumstances beyond our control.

If special delivery instructions are provided to Concept Fine Wines (such as leaving with a neighbour) these are fulfilled at the customers own risk, and Concept Fine Wines cannot accept responsibility for loss or damage arising as a result.

Concept Fine Wines are authorized to deliver only when a signature for receipt is available from an adult over the age of 18. Concept Fine Wines reserves the right to refuse delivery to any person suspected of being under the age of 18 and who is unable to provide suitable identification to prove otherwise.

Details of breakages or other discrepancies must be notified to Concept Fine Wines within 48 hours of delivery. The recipient is requested to carefully check all goods at the time of delivery. The delivery or carriers note should be signed noting any shortages, discrepancies or breakages. Concept Fine Wines cannot accept claims for shortages or breakages etc not recorded in this way.

Orders for multiple addresses need to be entered separately.